Shipping rates


UK

All orders up to £30: £2.90
All orders over £30: free of charge

Please note that the above shipping rates do not apply to Remote Area Postcodes. Please contact us directly at contact@redemptionroasters.com if you require shipping to any such postcode before placing your order. We reserve the right to refund any order requiring shipping to Remote Areas in the UK.

EU

All orders up to 2kg: £8.50
All orders from 2kg to 5kg: £12.50
All orders above 5kg: please contact us at wholesale@redemptionroasters.com to receive a price.

Rest of World

Please contact us at contact@redemptionroasters.com to receive a price.




Dispatch and delivery 

We endeavour to always supply our customers with the freshest coffee possible. All coffee ordered online is roasted at our Roastery at HMYOI Aylesbury and dispatched on or before the following Friday. Please note that if an order is received on a Friday, it will be dispatched on or before the following Friday. 

After dispatch, UK orders will be with you within 2-3 working days. Don't hesitate to contact us in case of delay; we will assist you all the way until you have received your order.

We aim to deliver EU and international orders within 7 working days. 




Terms & Conditions

We do not currently offer tracked or next day delivery on our web shop. 

We reserve the right to adjust our shipping rates and/or offer promotions at any time without prior notice. By purchasing goods from our website you are agreeing to the terms and conditions of the website and the shipping rates shown at checkout. 

Redemption Roasters cannot accept responsibility for customs clearance or any import tax, country-specific customs charges or local country tax. Please check with your local customs before purchasing.

Please note that the above shipping rates do not apply to remote areas with limited postal service, whether in the UK or abroad. In the unlikely event of being unable to fulfil an order to any such area, we reserve the right to refund the order. 

The EU rates shown above apply to all the 27 countries part of the European Union but not to the EEA or Switzerland. If you require shipping to the EEA or Switzerland, don't hesitate to contact us directly to discuss a price.